Centre for Customer Strategy

PRIVACY

We both care about privacy

We want to use this opportunity to provide our information and services to you in an open and personalized manner. But we share with you the responsibility of controlling the exchange, storage, and use of selected personal information.

We collect information that you provide or that is available in the public domain

This site collects information about you, including your email address. In addition, information you agree to provide us when you join our network or request information - such as your name, title, company name, address, telephone number and fax number - is collected and retained by us. We may verify or combine this information with data about you that we have gathered from other sources or that you may already have provided us that is in our files.

We collect information to better serve you

Our intention is always to gather only the information needed to serve you better and never to gather information without your knowledge or permission. We aim to balance our mutual commercial interests with a level of privacy you would reasonably expect in the normal "offline" world.

Anonymous information about our readers as a group is collected mostly through standard analysis of our Web-server log files. We use this information to monitor the areas of the site that are used most and to determine which areas we need to focus on improving. This information is used exclusively in aggregate form so that we can continue to improve the value of the services and information on the Web site for our members as a whole.

Third-party use of this information

Centre for Customer Strategy does not provide its electronic mailing list to third parties. We may be required by law, however, to disclose personal information about you to a third party. (Personal information refers to information such as your name, email address, street address, phone number).

Our use of cookies

We may use cookie technologies to provide simplified access to a few areas of the Web site by allowing you to save your details on your own computer. Cookies can be disabled or controlled by setting a preference within your browser.