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The Social Intelligence Lab is interested in facilitating connections between people who are working in customer strategy roles. Our research has shown that attracting and keeping high value customers is no longer possible with the corporate approaches and techniques that might have worked in the past. Success in future belongs to people who can engage, explore and learn alongside their high value customers - quickly. This requires new thinking, new skills and new ways of collaborating.

If you are interested in participating in a network of like-minded people who have careers based in a new approach to customer strategy, please tell us enough about yourself and your interests to help us shape newsletters, events and information that will be fresh and relevant.